My shredder has jammed whilst shredding
Empty the waste bin and try reversing the unit to clear the jam. If this does not work, disconnect power, trim off paper above and below the jam, reconnect power and try alternating between reverse and auto until the jam clears. If at any point the shredder stops working during this process it has probably over heated and will need to cool down for 60 minutes. Please be careful not to exceed the maximum paper capacity and feed the paper in straight. Please be aware damage caused to the shredder by inserting too much paper or by failing to shred using a straight paper path is classed as misuse and invalidates your warranty. Never attempt to clear paper jams by inserting tools into the shredder or by opening the unit.